About Us
We make a difference in your lives
Our Vision
To create inclusive and sustainable local communities where people with complex care needs can thrive in a high-quality, friendly, and supportive environment
Our Mission
To make high-quality support services and homes accessible to everyone with complex care needs, empowering them to live their lives as independently as possible
Our Values
Sincere – being authentic and acting on what you genuinely feel or believe
Trusted – performing with high reliability and honesty, delivering what you promise, developing strong relationships with clients and colleagues
Attentive – taking care of clients and colleagues, keeping them safe and looking after their well-being, continuously improving and learning from mistakes
Respectful – being kind, courteous and polite, listening to others and respecting differences in beliefs and opinions
Supportive – showing empathy to clients and colleagues, giving help and encouragement where needed
Advisory Board
Our Advisory Board is comprised of highly experienced individuals who bring a wealth of knowledge and expertise to the table. Each member has a proven track record of success in their respective fields and brings a unique perspective to the table.
Their extensive experience allows them to provide invaluable insights and guidance that help drive our company forward. Whether it’s navigating complex industry challenges or exploring new opportunities, our advisory board is an integral part of our success, constantly pushing us to new heights. With their deep understanding of the market, they help us make informed decisions that ensure our continued growth and prosperity.
Lisa Turner
Lisa is a Registered Nurse who has extensive experience in the community health and aged care sector. Lisa brings to the National Nursing Director role an understanding of the health and aged care consumer needs through over 30 years of working in the community sector. This experience has resulted in the development of operational and leadership capabilities whilst refining effective and efficient skills in the management of health care services.
Lisa has held multiple roles both in Silver Chain and externally which have enabled her to develop strong connections with her colleagues and develop a deep understanding of the consumer and their carer’s needs and how this is translated into service delivery.
Lisa is currently a member of the Primary Care Committee (ACSQHCS) and the SA Nursing and Midwifery Board of Australian (AHPRA) which exposes her to current accreditation and professional issues which she actively integrates in the relevant frameworks, systems and process of Silver Chain. This coupled with her active involvement in accreditation cycles contributes to her understanding of the importance of the interface this has with the delivery of quality home care.
In earlier roles Lisa was involved in the delivery of Certificate III in Aged Care, has led and coordinated Aged Care Traineeships in residential aged care facilities and has been involved in overseas recruitment of both nursing and aged care staff. This has enabled the development of a multifaceted understanding of the critical success factors of care provision within the home care sector.
More recently Lisa’s passion has extended into care governance, risk and incident management. This interest is underpinned by her qualification in Health Administration. She strongly believes that the delivery of quality home care requires a workforce who possess not only the technical care competencies specific to community care but a unique set of capabilities and characteristics which demonstrate why Silver Chain are the leaders in the provision of home care.
Her desire to ‘seek to understand’ coupled with her expertise in clinical education (awarded a Master of Nursing – Advanced Clinical Education) provide a solid foundation for her nursing leadership.
Bernard McNair
Bernard is an experienced General Nurse, Mental Health Nurse, and holds a Graduate Diploma in Nursing Management. Bernard holds current Nursing Registration. Bernard has held several senior positions including Group Manager, Operations Manager, Clinical Adviser, and Director of Nursing in both public and private sectors.
From 2004 to 2016 Bernard was the co-owner of a disability and community services provider with operations from Canberra to Townsville.
Bernard holds the following fellowships/memberships: Australian and New Zealand College of Mental Health Nurses, New South Wales College of Nursing, Institute of Nursing Administrators of NSW and ACT, and the Royal College of Nursing Australia. Bernard has also held several Board Memberships including NISAD, SANE Australia, and the National Mental Health Council Australia.
From 2016 to 2018, Bernard was Director of a not- for-profit mental health and disability service that offered services all along the Eastern seaboard of Australia.
Bernard is the Principal of Bernard McNair Consulting Services-an independent consulting service that focuses on the provision of disability services, community services, mental health services, and certification across the community sector.
Bernard is also a Director of Qualis Health Consulting who, along with three other colleagues, offer support, and advice to multiple clients on the provision of services to persons living with a disability, including Orion Care.
Bernard is an Expert Reviewer certified by the Health Care Complaints Commission, Management Systems Auditing, Quality Management Systems, and Leading Management Systems Audit Teams by SAI Global.
Bernard has completed the NDIS Quality and Safeguards Commission’s auditor training on requirements of the National Disability Insurance Scheme Guidelines 2018 in addition to completing requirements for auditing the Queensland Human Services Quality Framework (HSQF).
Justin O'Sullivan
Justin O’Sullivan has significant experience and demonstrated success in scaling businesses and improving operational effectiveness in both Fortune 100 Companies as well as startups.
Justin has built his career on building high performance teams that develop solutions that combine technology, people and processes that the best customer experience as well as a work environment that is meaningful and sustainable. He particularly enjoys environments where he can make a difference to the people he works with, customers – and which has a positive impact on society as a whole. Justin has held senior roles in Dell, Adobe, CrowdStrike across the Asia Pacific region as well as led his own startups.
Justin lives in Sydney with his partner and two adult children – in his spare time he can be found ocean swimming at Manly or paddling on the harbour. Justin holds an MSc degree from Oxford University
